Knowledge Center

Answers to Your Top Floor Heating Thermostat Questions

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Whether you’re a homeowner looking to enhance comfort and efficiency in your living space or a contractor seeking to provide top-notch solutions to your clients, navigating the world of electric radiant floor heating systems can be both exciting and overwhelming. Thermostats are a key component of these systems that play a crucial role in...
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I forgot to install the floor sensor. Now what?

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Will underfloor heating work without a floor sensor? Yes, but between electrical code compliance and achieving a more efficient system, you’ll want to use one. Sometimes even the most organized installer forgets an important detail. If you forgot to install the sensor (typically placed between runs of heating wire and encased in thinset to control...
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SunTouch SunStat Thermostat Troubleshooting

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Table of Contents The thermostat does not seem to be doing anything Control shows an error code on the display Control shows a GFCI trip Floor temperature sensor isn’t working properly You need to replace your thermostat but aren’t sure what model to get The thermostat does not seem to be doing anything Check...
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How to Troubleshoot and Repair Heating Systems

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As a first-class floor heating distributor, we only carry the most durable, well-designed electric floor heating systems available. Occasionally, heating elements are accidentally cut with tile saws or blades for clearing grout, crushed with heavy buckets of cement, or drilled through while installing drains. If this happens to you, don’t worry! Easy-to-use repair kits...
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How do I use the Digital MultiMeter to check a mat or cable?

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The Digital MultiMeter (sometimes called an Ohm Meter) is one of the most important tools for installing electric floor heat. Testing the wiring in mats and cables with a MultiMeter can prevent costly repairs by alerting you to any breaks or malfunctions in the wiring of a heating system before you install flooring over...
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